What Do Our Customers Say?

To get a true picture of how we deliver against our brand values we utilize an independent provider to carry out our surveys.

An average of 75% of completed repairs are randomly chosen to be contacted for our monthly phone survey.

Listed below are the questions asked:

Q1. Were you satisfied with the quality of the repair?
Q2. Was the work performed correctly the first time?
Q3. Was the vehicle ready when promised?
Q4. Were you satisfied with the shop's communication?
Q5. Was your vehicle clean inside and outside when you picked it up?
Q6. Would you recommend the repair facility to your friends and family?

Although we do not always get it right the first time or score a 100% in each category, we have continuously scored over 99% when our customers are asked if they would recommend Bradshaw Collision to family and friends.

• Read actual surveys from Nashville »
• Read actual surveys from Madison »
• Read actual surveys from Gallatin »
• Read actual actual surveys from Franklin »